Shipping policy

Last updated: 10 January 2026

This Shipping Policy applies to all orders placed with Slice Society Australia (ABN 156 725 279 18) (“Slice Society”, “we”, “us”, “our”).

We currently ship to addresses within Australia only, unless otherwise stated.

We do not ship to PO boxes or parcel lockers where delivery of food products is restricted.

Orders are typically processed within 5 business days after payment is confirmed. Processing times are estimates only and may vary during peak periods, promotions, public holidays or due to supply chain disruptions.

We use third-party carriers to deliver orders, which may include Australia Post or private courier services. Shipping method selection and estimated delivery times are provided at checkout for convenience only and are not guaranteed.

Shipping fees are calculated at checkout and are non-refundable, except where required under the Australian Consumer Law.

Estimated delivery timeframes commence once the order has been dispatched, not when the order is placed.

Delivery delays may occur due to factors beyond our control, including:

We are not responsible for delays caused by third-party carriers.

Risk in the goods passes to you upon dispatch from our facility. Title to the goods passes to you upon full payment of the order.

By placing an order, you authorise the carrier to leave the parcel at your nominated address without signature, unless you select otherwise at checkout. We are not liable for loss, theft or damage once delivery is confirmed by the carrier.

You are responsible for ensuring delivery details are accurate. We are not responsible for orders delayed, lost or returned due to incorrect or incomplete address information. Additional shipping fees may apply for re-delivery.

If your order arrives damaged or appears to be lost:

We will investigate with the carrier. Resolution may include replacement or refund, at our discretion and in accordance with the Australian Consumer Law.

While our products are shelf-stable when properly stored, they are food products.

We are not responsible for deterioration caused by:

For orders placed for resale or commercial use:

We are not liable for shipping delays or failures caused by events beyond our reasonable control, including carrier disruptions, strikes, natural disasters or government restrictions.

Nothing in this Shipping Policy excludes, restricts or modifies any right or remedy under the Australian Consumer Law that cannot be excluded.

For shipping enquiries, contact: hello@slicesociety.com.au